Operators & Services

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Telecom operators must address a wide range of ever-changing consumer, financial and technological requirements in order to maintain and grow their business prospects. From the adoption of mobile devices to building multiplay strategies to enabling M2M, operators need deep visibility into trends and strategies to build and execute.

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  • Taimur Zafar | June 01, 2020
    Amdocs, an industry leader in telecom OSS/BSS, has launched the Doxi home gateway platform, aiming to deliver a cost-effective, feature-rich whole-home Wi-Fi solution for service providers. The platform comprises a router, mesh extenders and the Doxi homeOS software. This software will be offered independently for integration on compatible third-party hardware.
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  • Sam Lucero, Tanner Johnson | May 15, 2020
    Arm has not yet gained official status for iSIM as a GSMA eSIM specification; however, GSMA plans to integrate in its v4.2 SGP.01 specifications.
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  • April 09, 2020
    Omdia’s ICT Enterprise Insights 2019/20 survey revealed that multiscreen UX/UI personalization, lowering content supply chain total cost of ownership (TCO), time to market, operational excellence, and accelerating profitability are the top five business priorities for almost half (49–55%) of media enterprises in the next 12–18 months. Although these priorities are still vital globally, the COVID-19 pandemic has shifted the dynamic toward a focus on embedding media technologies that will enable operational excellence, higher resource utilization rates, and business continuity for the next 18–24 months. This will slightly decelerate growth in traditional capex-based technology investments in the short term, but Omdia believes that the overall ICT spend across the media and entertainment segment will fall to 7.1% and 6.7% of total global revenue for the next two years respectively, against previous estimates of 8.2% and 7.9% made in January 2020. Profitability margins will come under pressure, but the pandemic opens newer monetization avenues across noncore markets such as enterprise video (education, healthcare, government surveillance, and logistics asset tracking), offsetting a sharp downturn in overall media ICT spend due to live-business uncertainty (reduction in sporting events and capex investment in local and regional news coverage).
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Analysts View All (35)

  • Icon Manager – Research and Analysis, Service Providers & Platforms
    Ms. Alzbeta Fellenbaum, a principal analyst and manager of research at IHS Markit, leads strategic analysis in telecom for the Service Providers & Platforms team.
  • Icon Senior Research Analyst, Online Video
    Jun Wen Woo is a senior research analyst for Online Video at Omdia.
  • Icon Principal Analyst, Telecommunications
    Seth Wallis-Jones, a principal research analyst at Omdia, covers operator strategies for the Service Providers and Platforms team.
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