David James

David James

David James is the practice leader for the Omdia's Wholesale Telecoms team, focusing on the wholesale telecoms market dynamics, the market players, and their strategies and portfolios. He also has an interest in customer interaction strategies.

David has been a member of Omdia’s wholesale research team since 2003 and has led the team since 2005. He has led research into the strategies of leading players in the wholesale market, devised forecast models for a variety of wholesale services, and undertaken studies on a diverse range of aspects of wholesale telecoms.

David has provided clients with analysis and insight into wholesale customer segmentation, service portfolios, and innovation.

He has also spoken at and chaired seminars, briefings, and conferences on a range of wholesale telecoms subjects around the world.

Prior to joining Omdia, he worked for Logica, Kingston-SCL, and Aspect Communications.

Specialty Areas

Research by Market

Contributions View All (1)

COVID-19 and Wholesale: Carriers play a vital role in supporting radically changed traffic patterns

Governments around the world have instituted lockdowns in response to the COVID-19 pandemic. Citizens have been encouraged, and in some cases required, to refrain from leaving home to work, attend school, college or university, or for entertainment and socializing. The result has been a dramatic increase in communications traffic. Wholesale carriers are the unsung enablers of the retail communications services that enable populations to remain working, and being educated and entertained in their own homes.

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Mobile & Telecom
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