The Unified Comm. (UC) Strategies & Vendor Leadership North America Enterprise Survey analyzes the trends and assesses the needs of enterprises using unified communications. The study covers UC deployment drivers and barriers, implementations, applications, and enterprises' opinions of vendors, including on key vendor selection criteria. The survey also explores enterprises' cloud UC plans and provider selection criteria.
- Enterprise survey report in PDF
- Survey questionnaire used to interview enterprises
Senior Research Director, VoIP, UC, and IMS
Joining Infonetics Research/IHS in December 2008 and leveraging 20 years of telecom industry analyst and marketing experience, Diane Myers is widely regarded as one of the VoIP industry's top analysts.