Google has rolled out Android Pay, its second effort in mobile payments to rival Apple Pay. At launch it is available at over one million retail locations in the US.
Customers can access the service through an update to the Google Wallet app or download it from Google Play.
- Android Pay works with all NFC-enabled Android devices running KitKat 4.4+ with any US carrier.
- Authentication is via fingerprint scanning, PINs, gestures.
- Supporting card providers include:American Express, Discover, MasterCard, Visa.
- Participating launch banks include: American Express, Bank of America, Discover, Navy Federal Credit Union, PNC, Regions Bank, USAA.
- Banks to come later include: U.S. Bank, Citi, Wells Fargo, Capital One.
- Android Pay integrates gift cards, loyalty cards and special offers.
- For security it relies on tokenization and Host Card Emulation (HCE).
- Android Pay comes pre-installed on new NFC-enabled Android devices from AT&T, T-Mobile and Verizon Wireless.
- Android Pay for in-app commerce payments will be available later this year.
Google Wallet now becomes a separate app for peer-to-peer (P2P) payments.
Having tried and failed, now is a good time for Google to relaunch its mobile payments service
Google was ahead of many US competitors when it launched its Google Wallet mobile payments service in September 2011 for US. This first iteration struggled; limitations on payment cards, a lack of carrier support, few compatible devices, as well as lack of merchant support and consumer awareness had led to slow adoption.
Apple Pay’s US launch in October 2014 has helped educate US consumers and merchants about NFC mobile payments, clearing one of the major barriers for Google.
Mobile payments competition heats up in the US with Apple, Google and Samsung
An increasing amount of users will have devices with one or the other mobile payments option. Google and Apple claimed a respective 47.3% and 45.4% of the US smartphone market installed base in 2014. Both services are not available to all devices as they require recent hardware (Apple), NFC support, and a recent OS version (Android). The competition will further heat up when Samsung Pay joins the fray on September 28th in the US.
Outside the US, percentage of revenue share with credit card issuers will be one of the deciding factors for who wins the mobile payments game
As now Android Pay and Apple Pay work in a very similar way, ensuring an extensive list of supporting banks and card providers is essential for increasing adoption. The slow roll out of Apple Pay, available in just one other country one year after its US launch, highlights the challenges mobile payments services face when trying to secure agreements with local banking partners. For Android to gain a share of global mobile payments market, it should consider lowering its cut from fees with credit card issuers.
For Apple and Google, mobile payments are a means to tie users into the ecosystem rather than the main revenue streams.
Neither Apple nor Google’s business model rely on mobile payments as core revenues. The majority of Apple’s revenues come from hardware sales while Google uses consumer data to target advertising. In the second quarter of 2015:
While Apple takes a share of transaction amounts from its mobile payments service, it is using Apple Pay to sell more iPhones. For Google, it’s about fortifying its dominance on Android platform by opening up opportunities to third-party developers and offering convenience to consumers.
Google Wallet faces strong competition in P2P payments
Users will have to download a new app to use Google Wallet for P2P payments as the existing Google Wallet will become Android Pay after the upgrade. This requirement is likely to cause confusion for users. Google Wallet will have to simplify the process and make its product more convenient in order to compete with strong players including PayPal, Square Cash and Venmo, as well as Facebook and Snapchat which have enabled in-app P2P payments.